Privacy Policy

GetCareMD protects your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and safeguard your data when you access our online healthcare services. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal information that you provide directly to us when using our services. This may include:

• Personal Identification Information: Such as your name, email address, phone number, date of birth, and gender.
• Health Information: Information related to your health, symptoms, medical history, diagnoses, prescriptions, and treatments. This is necessary to provide you with the best possible care.
• Payment Information: Billing details, including credit card information, used to process any payments for our services.

We may also collect non-personal information automatically through cookies or similar technologies, such as:

• Device and Usage Information: Including your IP address, browser type, operating system, pages visited, and how you interact with our website.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Healthcare Services: To diagnose, treat, and manage your health concerns, as well as to communicate with you about your care.
• To Process Payments: To process transactions and provide billing for services rendered.
• To Improve Our Services: To analyze usage patterns and improve the functionality and experience of our platform.
• To Communicate with You: To send important notices related to your healthcare, such as appointment reminders, billing information, and updates about our services.
• To Comply With Legal Requirements: To meet our obligations under applicable laws and regulations, including medical record keeping and reporting.

3. How We Protect Your Information

We take the security of your personal and health information very seriously. To protect your data, we implement a combination of administrative, technical, and physical safeguards, including:

• Encryption: We use encryption methods to protect sensitive data transmitted over the internet.
• Secure Servers: All data is stored on secure servers protected by firewalls and other security measures.
• Restricted Access: Access to your personal information is limited to authorized personnel who need it to provide care or support.
• Compliance with HIPAA: We comply with the Health Insurance Portability and Accountability Act (HIPAA) to ensure your medical information is kept private and secure.

4. Sharing of Your Information

We do not sell, rent, or trade your personal or health information to third parties. However, we may share your information in the following cases:

• With Healthcare Providers: We may share your health information with licensed healthcare professionals or organizations to facilitate your treatment and care.
• With Service Providers: We may share your information with third-party vendors who assist with our operations, such as payment processors, email service providers, and data hosting services. These vendors are required to maintain the confidentiality and security of your information.
• For Legal Reasons: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

5. Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also request a copy of your health records at any time. To exercise these rights or if you have any questions or concerns about your data, please contact us at medicalstaff@getcaremd.com.

If you wish to withdraw your consent for the collection and use of your personal information, please note that this may limit our ability to provide healthcare services to you.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to improve user experience and to gather data about website usage. You can control the use of cookies through your browser settings, but disabling cookies may affect some features of the website.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have inadvertently collected information from a child under 18, we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will reflect the date of the most recent revision. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal and health information, please contact us at:

Email: medicalstaff@getcaremd.com

Your privacy is important to us, and we are committed to ensuring that your healthcare experience with GetCareMD is secure and trustworthy.